You see what I did there? I'm a wilted, English rose - just a pity the image is a Lancashire version and not the beautiful white rose of Yorkshire. I confess that I don't like the heat, I don't like the sun and, for the past few weeks have been permanently sat in front of a desk fan in an effort to prevent heat induced grumpiness, nausea, and exhaustion.
So, what's new in the world of jottings I hear you cry. Well Dear Reader I have a salutary tale to tell. You may, or may not, be aware that the British banks have recently been found guilty of mis-selling Payment Protection Insurance (PPI). This has resulted in them having to re-pay a great deal of money. We didn't think we would qualify - being self-employed for so long meant that we never bothered with that sort of thing. However, we did get a no-win no-fee financial advisory service to check for us. We quite quickly received a small payment which was WONDERFUL.
Some time later the financial people informed us that one of the claims they had entered on our behalf had been referred to the Ombudsman who had then told the bank that they HAD to pay this claim also - this was considerably more, we tried to contain our excitement, being more cynically minded than most due to events in the not too distant past and being life-time members of the 'I'll believe it when I see it' approach to things. However, the bank did indeed send a cheque. Sadly they sent it to the wrong address. No problem! I rang up and spoke to a very nice lady in the Philippines who informed me I needed to go into my local branch and fill in a change of address form. I won't bore you with the whole sorry tale, just the salient points -
- We no longer bank with this bank and haven't for at least 6 years
- We have moved house three times since then and never filled a change of address form in - because we no longer bank with them
- The account is in my husband's name
- I had completed ALL the security checks
- We had already received one cheque without completing a form of any kind.
- After three phone calls no form has arrived.
- The phone number is an 0845 number - which means it costs me money every time I call them
Funnily enough the Customer Advisor then advised me that the cheque would be in the post shortly. In fact she said 'I see Mr Inan that it is marked on your file that the cheque is to be sent out soon'.
Dear Reader, please note items 3 and 4 in my list and also note that I am, in fact a
Which brings me to the salient point of my blog, and let's face it what use is a blog without a cute picture of a dog AND a salient point.
Privacy issues and identity theft - easier than you think! I regularly make phone calls on behalf of my son and my husband - indeed even when making phone calls on my own behalf I regularly get referred to as Mr JottingsbyJools. So, Dear Reader, you may well want to beef up your security with regard to personal information and all that jazz.
*And, finally, if you are not a Friends aficionado, (if not, why not?) then watch this clip.